隐私政策

Who we are

StoryClio (“we”, “us”) operates the StoryClio web application at app.storyclio.com and this marketing website at storyclio.com. If you have questions about this policy, use the contact form on our site or email the address listed in the app.

Information we collect

Account information: such as your name, email address, and login credentials when you register.

Content you create: story projects, characters, locations, notes, and other material you store in the app.

Usage and technical data: such as device type, browser, approximate region, pages viewed, and actions in the service (for example feature use and errors).

Payment-related data: subscription status and billing identifiers. Payment card details are processed by our payment provider (for example Stripe); we do not store full card numbers on our servers.

Communications: messages you send us via contact forms or support email.

Cookies and similar technologies: see the “Cookies and analytics” section below.

How we use information

Provide, secure, and improve the StoryClio service.

Authenticate you and manage your account and subscriptions.

Run AI-assisted features (for example Clio coaching) using the content and context you choose to send, subject to our terms and product settings.

Send service-related emails (for example verification, security, or billing).

Analyze aggregated usage to fix bugs and improve the product.

Comply with law and enforce our terms.

Legal bases (where applicable)

If you are in regions that require a legal basis (such as the EEA or UK), we rely on: performance of a contract (providing the service you signed up for), legitimate interests (security, analytics, product improvement), and consent where required (for example optional marketing or non-essential cookies).

Sharing with service providers

We use trusted processors to host and run StoryClio, including infrastructure hosting, databases, email delivery, analytics, payment processing, and AI API providers. They may access personal data only to perform services for us under contractual obligations.

We do not sell your personal information. We may disclose information if required by law or to protect rights, safety, and security.

International transfers

Your data may be processed in countries other than your own (for example where our cloud providers operate). Where required, we use appropriate safeguards such as standard contractual clauses.

Retention

We keep account and project data while your account is active. If you delete your account or request deletion, we will delete or anonymize personal data within a reasonable period, except where we must retain data for legal, security, or backup purposes.

Your choices and rights

You may access, correct, or delete much of your data inside the app. You may opt out of non-essential marketing emails via unsubscribe links.

Depending on your location, you may have rights to access, portability, correction, deletion, restriction, or objection. Contact us to exercise these rights. You may also lodge a complaint with your local data protection authority.

Cookies and analytics

This marketing site may use cookies and similar tools for basic functionality and analytics (for example to understand traffic). The app may use cookies or local storage for login sessions. You can control cookies through your browser settings; blocking cookies may affect some features.

Children

StoryClio is not directed at children under 13 (or the minimum age in your country). We do not knowingly collect personal data from children. Contact us if you believe a child has provided us data.

Changes

We may update this policy from time to time. We will post the revised version on this page with an updated effective date. Continued use of the service after changes means you accept the updated policy.

Effective date

March 26, 2026